What to bring
- Government-issued identification
- Previous records or prescriptions, if applicable
- Health-insurance or program documents
- Current medicine list and allergy information
Plan your visit
Practical patient guidance
Exact procedures and visiting rules can change. Confirm details with the hospital before travel.
Outpatient visit
Arrive with relevant documents and confirm the department and current OPD schedule before travel. Ask staff about registration and payment steps.
Inpatient admission
Admission is based on clinical advice. Confirm room, deposit, companion, medicine and documentation requirements directly with BMCTH.
Registration and assessment
Follow hospital registration guidance, provide accurate contact information and share relevant records with the clinical team. Ask questions if instructions are unclear.
Discharge and follow-up
Before leaving, confirm medicines, wound or diet instructions, warning signs, follow-up date and who to contact if symptoms worsen.
Visitors
Current visitor hours, age restrictions, infection precautions and companion rules could not be reliably verified. Please contact the hospital for confirmation.
Rights and responsibilities
- Receive respectful care and understandable information
- Participate in informed decisions and ask questions
- Provide accurate health and contact information
- Respect staff, other patients and hospital policies
- Protect the privacy of other patients
Billing, insurance and programs
Ask for estimates and clarification of covered and non-covered services. BMCTH lists the Health Insurance Program, Social Security Fund and Bipanna Nagarik Ausadhi Upachar Sewa; eligibility must be verified.
Accessibility and international patients
Contact BMCTH before travel to confirm mobility access, language support, payment documentation, referral requirements and any services for international patients.
Frequently asked questions
Before you arrive
Answers below are intentionally conservative because procedures change.
How do I confirm an OPD schedule?
Use the official appointment portal or call +977-021-422601. Do not rely on an old screenshot or social-media repost.
What documents should I bring?
Bring identification, previous records or prescriptions and insurance or government-program documents when relevant.
Can I use the website for emergencies?
No. Call 021-420601 immediately or seek local emergency services.
How do I access reports?
Use the hospital’s official online reports page and choose the relevant report category.